Services and Amenities

Services and Amenities Our hotel in San Cristobal de Las Casas offers a selective variety of services for you to enjoy a memorable stay in the Mexico Magic Town.

La Chimenea Restaurant

Services and Amenities Featuring a menu specialized in regional, national and international food, La Chimenea Restaurant opens its doors Monday to Friday from 7:00 to 23:00 hours. Taste our Fish Fillet Villa Mercedes, as well as the variety of cuts of meat that distinguishes us and let yourself go by the charm of our restaurant in San Cristobal de Las Casas. For added comfort, Villa Mercedes San Cristobal Hotel offers you room service from 8:00 to 22:00 hours.

Pavo Real Bar

Are you looking for a place to relax and have a good time? Your San Cristobal de Las Casas hotel invites you to enjoy Pavo Real Bar. Our bar opens its doors from Monday to Friday, from 7:00 a.m. to 11:00 p.m., serving an ample variety of national and international drinks.


Services and Amenities Villa Mercedes San Cristobal Hotel features spa services from 5:00 p.m. to 20:00 hours. Anti-stress massages, Shiatsu, hot stones, cleaning treatments and sauna are some of the services available at Villa Mercedes Hotel.

Our hotel in San Cristobal offers you:

  • Sauna
  • Spa
  • La Chimenea Restaurant
  • Pavo Real Bar
  • Business center from 8:00 a.m. to 9:00 p.m.
  • Event facilities for up to 600 people
  • Free Wi-Fi at Lobby Area
  • Travel Agency
  • Souvenirs Shop
  • Gardens
  • Safe box
  • Complimentary parking lot onsite
  • Laundry / Ironing service
  • Medical service
  • Babysitting service